Is Your Practice Kid Friendly?
Providing comprehensive eyecare for children is certainly different than caring for adults. Children are usually very curious and sometimes apprehensive when they enter your practice. When new patients are children, the rest of the family often follows. This issue’s Docs Speak Out survey explores optometrist attitudes about caring for children.
HOW DOES YOUR OPTICAL DISPENSARY CATER TO CHILDREN WHO REQUIRE GLASSES?
“Dedicated area for kids to sit, with mirrors set so they can see themselves. We allow kids to pick the colors they like in cases and straps if required.”
“We lowered our frame boards to kids’ heights, offer lots of kid frames, have a little play area and TV with DVD.”
“We keep a wide selection of children’s frames and supply specialty frames for special-needs children that are stylish and durable.”
“Our children’s section has 75 frames for infants to junior high age. Lens prices are packaged to include polycarbonate lenses at the same price as CR-39. AR is offered at 50% off for 12 and under. Glasses are automatically warranted for two years against breakage and scratches.”
“We like to answer parent concerns for strength and durability before they arise. We also offer plano Digital Warrior packages with blue-blocking protection.”
WHAT HAVE BEEN YOUR MOST CHALLENGING OBSTACLES TO OVERCOME WHEN EXAMINING CHILDREN?
“Overprotective parents who try to help the kids during the exam. In the presence of the child, they sometimes denigrate the use of glasses or press for contacts.”
“We see 60% children, so making sure every team member has the education, passion and tools to work with children is paramount for helping transform life through vision!”
“Children with severe autism tend not to look at fixation targets.”
“We only hire staff that are comfortable with children; it is one of our interview questions. If families bring multiple children in, we occasionally have pulled a staff member into the exam room to play with the other children.”
“Educating parents about the importance of children’s eye exams. They think that the pediatrician screenings are eye exams.”