DOCS SPEAK OUT

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GROWING YOUR PRACTICE IN 2018

Planning for and implementing change is always important to improve the care your office provides. This issue’s “Docs Speak Out” survey explores the changes optometrists expect to implement in their offices for 2018.

IF YOU COULD IMPLEMENT ONE THING TO IMPROVE YOUR PRACTICE IN 2018, WHAT WOULD THAT BE?

“Online ability for patients to complete and download forms and information.”

“Marketing more.”

“Improve our company culture by clearly defining it, implementing processes to fulfill it, training associates to use it and changing associates as they either embrace or reject it.”

“Figure out how to smoothly handle rechecks from online glasses and big box optical purchases. We waste a lot of time doing this and don’t seem to convert the patients to purchasing from us.”

“Decrease the number of insurance plans accepted.”

“Better staff training for more professional presentation to patients.”

“Going to telemedicine so that the office can see patients from other states or patients that have been with our office so that we can maintain the continuity of care. Not able to do it currently due to the different restrictions from various state boards of optometry.”

“Affordable but efficient slit lamp imaging.”

“Currently in the process of implementing electronic health records.”

“Add another optometrist.”

“Dry eye center.”

“Improve flow and movement of 
patients by redesigning current space.”

“I wish I knew the answer to this! 
I hope to continue to implement 
increased medical billing and increase our higher-end optical sales.”

“Begin to use social media to promote the practice.”

“Better hours and less wait time.”

“Improving the software we use.”

“Create an automated digital imaging system for patient check-in.”

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